Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on this website.

Account information

To create an account, we collect your name, email and postal address. We use this information to set up your account, to send you a registration confirmation email and to log your postal information so that we know where to send your order. We may also use your email address to send you information about new products and promotions from us. Users may opt-out of receiving future mailings of this nature by following the relevant instructions articulated in the body of these emails.

Security

This website takes every precaution to protect your information. When you submit sensitive information via this website, your information is protected both online and off-line. When our order form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. This uses 128 bit encryption, the highest currently commercially available.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer service or despatch teams) are granted access to personally identifiable information. The servers that store personally identifiable information are in a secure environment, in a locked facility.


Online payments

This website uses Protx for payment transactions. Protx provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK. They have become the largest independent Payment Service Provider in the UK.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. We use cookies to better understand your traffic patterns through the web site as well as keeping your login information securely stored. This information helps us improve the design and structure of this website. Additionally this may allow users who choose to be remembered when they come back to our website to be automatically logged in.

Data security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If we decide to change our privacy policy, we will post those changes to this privacy statement. We reserve the right to modify this privacy statement at any time, so please review it frequently